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Terms and Conditions
By ordering the goods supplied by Secoin, it is understood that you have accepted our terms & conditions mentioned below. General definitions:

"The Client" means any person, company or organisation purchasing the goods supplied by Secoin.

"The Goods" means the handmade encaustic cement tiles or other products supplied by Secoin.

NOTICE: Technical advice, specifications and quantity calculations are given by Secoin in good faith and are for general guidance only, they are given without guarantee as conditions of use and workmanship are beyond the control of Secoin. Manufacturer's technical support contact details are available upon request.

IT IS THE RESPONSIBILITY OF THE PURCHASER AND TILER TO ENSURE THAT THE GOODS ARE AS ORDERED, ARE SATISFACTORY AND SUITABLE FOR THE PURPOSE REQUIRED. NO CLAIMS CAN BE ACCEPTED ONCE THE MATERIALS ARE FIXED.

Description of Goods:

1. All descriptions, advertising, & specifications are for the purpose of giving an approximate description of the goods & we cannot warrant their accuracy.

2. We try our best to achieve as close colour accuracy as possible in our photos, however it is impossible to ensure total accuracy.

3. Encaustic cement tiles are handmade products, so they are subject to shade variations within the manufacturing process. Clients should accept certain colour, size and pattern variation.

Ordering and Supply of Goods

1. All orders placed on this Website will be subject to acceptance in accordance with these terms & conditions.

2. Orders will be supplied to the nearest full box above the requested m2. Your order will be automatically adjusted upwards to include full boxes only.

3. As the number of tiles per square metre is nominal the buyer will be responsible for ensuring sufficient quantity of tiles are ordered to cover the required area.

4. Acceptance of your order & the completion of the contract between you & us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.

5. Orders are accepted & promises for delivery are given conditionally upon us being able to secure the necessary material. We cannot be held responsible for delays arising from risks & uncertainties of stocking, manufacture, strike, accidents or other causes beyond our control.

6. Secoin cannot, under any circumstances, entertain any financial demand from the customer for late or incorrect delivery. As a company we always recommend that you never book a tiler until you have the tiles delivered.

7. We will not however be responsible for compensating you for any other losses you may suffer if we are unable to supply the goods for any reason.